TC3.biz is hosting a 3-hour workshop on

Email: Tricks, Traps and Trepidation

March 10th - 9:00 a.m. - NOON

How are your e-mails perceived?  During this workshop you'll learn the "Do's", as well as the "Don'ts" of using e-mail so you can reply with confidence.  Your future e-mail will be perceived as effective and professional. 

TOPICS INCLUDE;

• Structuring e-mail conversations that are effective, to the point, and answer your sender's questions politely and professionally
• Responding to customer service requests and expectations

Learn to develop e-mail cover letters when sending electronic proposals, negotiations, resumes, and more. 

Instructor:  Moralyn Masselink, professor and trainer

Fee:  $99.00 - includes materials

REGISTRATION REQUIRED:  Register by phone at 607-844-6586 or online at www.TC3.biz